Terms and conditions
Understanding terms and conditions is important but often tedious and confusing. We know that the legal stuff can be boring so we have tried our best to keep them as informative and jargon-free as possible.
Below is a list of summaries which link to an appropriate section, making it easier for you to search on the specifics. Remember, these terms and conditions are what you are agreeing to when you place an order with Coverluver so it’s important that you do read them in full.
Security & Privacy
Coverluver is committed to your security and privacy. We wiil ensure that your personal information is kept safe and secure. We’ll make sure that no-one, other than yourself, can access your account or view your financial details. We also understand that junk mail can be really annoying so promise not to pass on your email address, home address or any other details to any third party.
When you purchase a product from Coverluver, the contract of sale only occurs when your goods are dispatched and your card is charged. We will NOT charge your credit card if for any reason we are unable to fulfil your order, including if the goods are not in stock.
Our Returns Policy
You have 14 days to return your product if you are not completely happy with it, provided the item is unused and within its original packaging. This also applies to faulty items you will have 14 days to let us know that there is an issue. You are responsible for the returns postage unless the item is faulty in which case we will refund your postage upon receipt of the item and proof of postage price. You will be advised of the shipping method and returns address to use after the fault has been reported and accepted.
Some of the promotions we run will not to be able to be used in conjunction with any other offer including free shipping.
Note: The free shipping promotion doesn’t always apply it will depend on the product you are purchasing.
As soon as we have received your item back we will refund the money within 7 – 10 days.
Note: Due to PayPal refund policy, if your item is paid for with PayPal we will refund in accordance to their timescales.
Because we’re nice and are also delighted to say that this rarely happens, if you do find your Coverluver product to be defective we’ll gladly provide you with an exchange or refund. We may ask for photographic evidence of the faulty item or ask you to return the item for inspection,
Incorrect or incomplete address
Coverluver is not liable for orders placed with incorrect or incomplete shipping addresses.
Device damage or data loss
Coverluver cannot accept responsibility for the cost of your electronic device, or for the cost of any other products that you own – even where those devices are used with Coverluver products.
Settlement of disputes
These conditions of online sale are subject to English law.
In case of dispute, jurisdiction is given to the competent courts of London (UK), despite multiple defendants or warranty.
Great Stuff! you’ve made it to the end of our terms and conditions. Now go treat yourself to a luxury product from us and enjoy falling in luv